Shipping and delivery policy:

The order will be delivered to the shipping company within two working days.
The customer’s order may be delayed for reasons related to the customer himself, such as his absence at the delivery site, his failure to respond to the delivery representative’s call, or his request to change the delivery address, and in such circumstances neither the store nor the delivery company is responsible for the delay.
The estimated time of arrival of the order is an estimate, and we will do our best to receive your order as soon as possible, but the order may be delayed for reasons beyond the control of the store.
After the order has been shipped, the customer cannot modify or cancel it.
After the order is shipped, the customer follows up the order with the shipping company to ensure it is received on time.
The customer has the right to receive the order from the shipping company within a maximum period of 5 days from the date of arrival of the order to his city.
In the event of a delay in receiving the order from the customer, the store has the right to deduct the shipping fee from the value of the product in case of replacement or return.
If the order arrives damaged, the customer must inform the shipping company before receiving the order, and then inform the store directly.

We ship to all regions of the Kingdom of Saudi Arabia

You will usually receive your order within two to five working days


Offer free shipping

You can get free shipping when your purchases exceed the amount of 249 Saudi


Detailed shipping companies and delivery options are as follows:

Nuqul Logistics Services Company for delivery (inside Medina)
Cash on Delivery: Available at an additional fee
Coverage: In the city only
Delivery cost: 35 riyals
Delivery time: within 48 hours
Delivery to the customer’s premises: Available

Aramex Shipping Company
Cash on Delivery: Available
Scope of coverage: All regions and cities of the Kingdom of Saudi Arabia.
Shipping cost: inside Saudi Arabia: 35 riyals.
Shipping time: 2 – 4 working days
Delivery to the customer’s premises: Available